Please be advised that there may be a labour disruption at Canada Post in the coming days. In the event of a postal service disruption, you may experience delays in mail delivery. My Pension Resource is the most efficient way for members to send and receive important information about their pension.

To minimize the impact of a strike, we encourage you to upload your pension-related documents via My Pension Resource using the Messages feature. Make sure to also set your Communication Preferences to electronic delivery under the Profile page so that you can always access your important documents online.

Not registered on My Pension Resource?
To ensure you always receive updates and information about your pension, sign up today for your My Pension Resource account in a few quick steps:

• You will need your Employee/Pension ID number, last name, personal email address and date of birth to get started
• Select “Create User” and follow the instructions to create your username, password, and security questions.

If you have any questions or require assistance, please contact our WISE Trust Pension Contact Centre.

Cheque payments
If you still receive your monthly pension payment by cheque, we strongly encourage you to enroll in direct deposit so you won’t be affected by postal disruptions or delays. Please contact the WISE Trust Pension Contact Centre or visit My Pension Resource to provide your banking information and update your payment method.

All non-critical correspondence will be securely stored until normal postal service resumes.

We will continue to closely monitor this situation and provide updates on our website.
For more information about the Canada Post Labour strike, please visit canadapost.ca.