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Contact Information

Pension Contact Centre for Employees & Members

WISE Trust Pension Contact Centre

c/o Willis Towers Watson
130 King Street West
Suite 1500, PO Box 424
Toronto ON, M5X 1E3

Phone:  1-855-242-1526
(8:30 am to 4:30 pm – Monday to Friday, except for holidays and weekends)

Online: My Pension Resource accessed through wisetrust.ca

Administration Contacts for Participating Employers Only

Type of Inquiry Point of Contact CC:
Interface and/or data discrepancies

WTW
Lidia Tanjala (WTW)
Lead Administration Consultant lidia.tanjala@wtwco.com

Maria Chernobrivets (WTW)
Senior Administration Analyst maria.chernobrivets@wtwco.com

Nicole Chinbuah (WTW)
Senior Administration Analyst nicole.chinbuah@wtwco.com

WSIB Pension Admin Mailbox (WTW)
wsib.pension.administration@willistowerswatson.com

Marsha Ubbi (WISE Trust)
Senior Pensions Analyst
mubbi@wisetrust.ca

Niruja Siva (WISE Trust)
Pensions Analyst
nsiva@wisetrust.ca

Lisa Campbell (WISE Trust)
Senior Pensions Analyst
lcampbell@wisetrust.ca

WISE Trust Mailbox (WISE Trust)
wisetrustpensions@wisetrust.ca

Cheque Remittances
(Deeming, Normal, and Buyback)

WISE Trust
Niruja Siva (WISE Trust)
Pensions Analyst
nsiva@wisetrust.ca

WISE Trust Mailbox (WISE Trust)
wisetrustpensions@wisetrust.ca

Patricia Fedrigoni (WISE Trust)
Team Lead
pfedrigoni@wisetrust.ca

WISE Trust Mailbox (WISE Trust)
wisetrustpensions@wisetrust.ca

General pension inquiries

WISE Trust
WISE Trust Mailbox (WISE Trust)
wisetrustpensions@wisetrust.ca

Lisa Campbell (WISE Trust)
Senior Pensions Analyst
lcampbell@wisetrust.ca

Marsha Ubbi (WISE Trust)
Senior Pensions Analyst
mubbi@wisetrust.ca

Communication material

WISE Trust
Monique Patrick (WISE Trust)
Communications Specialist mpatrick@wisetrust.ca

Marsha Ubbi (WISE Trust)
Senior Pensions Analyst
mubbi@wisetrust.ca

WISE Trust Mailbox (WISE Trust)
wisetrustpensions@wisetrust.ca

Escalations/ Concerns

WISE Trust
Marsha Ubbi (WISE Trust)
Senior Pensions Analyst
mubbi@wisetrust.ca

Patricia Fedrigoni (WISE Trust)
Team Lead
pfedrigoni@wisetrust.ca

WISE Trust Mailbox (WISE Trust)
wisetrustpensions@wisetrust.ca

Supplementary Plan (ESPP)

WSIB
Sandra Johnson (WSIB)
Manager, Pensions
sandra_johnson@wsib.on.ca

WSIB Pensions Mailbox (WSIB)
wsib_hrpensions@wsib.on.ca

Employer updates

Employer plan announcements
2023 Member Contribution Rate Increase

2023 Contribution Rate schedule for WISE Trust members and participating employers.

Employer plan announcements
2022 Member Contribution Rates

Effective July 1, 2022, member pension contribution rates will increase by 0.6% of pensionable earnings. Employer normal cost contribution rate …

Employer plan announcements
Contribution Rate Changes

The conversion valuation report as at July 1, 2020 for the WSIB Employees’ Pension Plan (the Plan) was filed in …

Employer plan announcements
The WISE Trust Pension Contact Centre is member’s one-stop-shop

The best way to help members get their questions answered is direct them to the WISE Trust Pension Contact Centre. …